One field, several customer needs.
The Dream Heights website explains solar engineering, installation and maintenance. It distinguishes residential, commercial and industrial, and utility-scale applications so visitors can start with their type of requirement.
Structure you can inspect.
Navigation connects company information, solutions, projects, insights and contact. The homepage presents solution types before explaining the understand, engineer, install and maintain process. This gives visitors context before an enquiry.
- Service explanations by property type and use.
- A process covering assessment through ongoing care.
- FAQs on property suitability, location and enquiry preparation.
- Quotation and WhatsApp links for the next step.
Build decisions and how to inspect them.
Different customer types have distinct paths on the solutions page. The enquiry form gathers relevant details before preparing a message for review. The visitor chooses whether to open and send it through WhatsApp.
The website does not store the brief in a lead database or claim a CRM inbox or appointment integration. Distinguish an enquiry journey from operational automation when comparing project scope.
- Solutions: inspect residential, commercial and utility categories on the solutions page.
- Enquiries: inspect the fields, consent and review step on the contact page.
- Evidence: public screenshots, live pages and implementation checks; not testimonials or conversion data.
Visual evidence with context.
The screenshot above shows the actual homepage. Look for three elements: solution choices, process explanations and enquiry routes. Visit the website to inspect the current layout and navigation.
Solar imagery and concept studies on the client website are labelled illustrative. They are not evidence of completed solar installations. This LH project note concerns the website work.
What can you apply to your website?
For services with several customer types, organise information around the decisions visitors need to make. Explain what to prepare for a quotation and provide an easy-to-find enquiry route.
Client traffic, conversion rates and sales results are not published in this note. The evidence concerns inspectable functionality, without claims of performance improvement.
The customer journey, step by step.
- 1Choose property type
- 2Understand solution & process
- 3Prepare details
- 4Review the enquiry
This journey summarises inspectable website and implementation behaviour. It does not represent customer statistics or sales outcomes.
Sources & evidence
Checked on 3 November 2026. Consult the provider for current details.
Dream Heights solutions ↗Dream Heights enquiry journey ↗